"Overall I'm very impressed and happy with the procedure and care from start to finish, the aftercare is excellent too. So glad I chose this clinic and surgeon."
David Whiter
"I am so enjoying the revelation of being able to see so clearly, particularly in the glaring light! The whole process from the first consultation and contact with his team, the cataract operation and the second consultation went smoothly throughout and one's confidence in Michael Tappin's manner and professionalism was fully justified and bore out what friends had told me. I was in hosptial for the operation for just four hours. Mr. Tappin visited me before the operation with a full briefing, after it and then telephoned the following evening to hear my reaction.
A painless experience, well handled by everyone, with an excellent result."
Muriel Barth
"Being extremely short sighted for most of my life, I have always needed really strong lenses, and so when it became obvious that I had a cataract problem with my left eye (which was usually my better eye), I must admit I found it extremely worrying, especially as I was only 48 years old.
I had heard how successful cataract removals were supposed to be these days, but anything to do with touching the eyes made me extremely nervous and anxious about the forthcoming process.
However, upon meeting you, my anxiety was immediately dissipated. Your manner and professionalism put me at ease straight away. Even on the day of the operation, although I did feel a little nervous of what was going to happen the way you explained every step as you were proceeding, was very helpful at making my nervousness disappear, and in no time at all it was ll over. I particularly appreciated your phone call at home to see if everything was alright.
It is wonderful to be able to wake up each morning and be able to see without putting glasses on, and I would have absolutely no hesitation in coming back to have the cataract in my right eye removed when it become necessary.
I will definitely be recommending you to anybody else who is in need of a cataract operation in the future."
Mrs Geeta Pramanik
"I was delighted with the service and the result.
Mr Tappin's secretary, Sue, was very helpful and the nurses at the clinic were kind, professional and re-assuring."
Mrs Fabienne Connet
"Early March 2011, I decided to look into eye laser surgery at the Guildford Clinic. I visited other clinics and I didn’t need much convincing that Mike Tappin & Rakesh Jayaswal were the right team for me.
All my meetings included Rakesh’s active participation. This included even the first initial 10 min info gathering meeting! for me, this was one of the most important parts: it was refreshing & unique (compared to the other clinic’s approach) to know your surgeon from beginning through till the end. It gave a true opportunity to get to know each other and feeling comfortable on the day of the surgery. After surgery, Rakesh gave me clear instructions and ensured I had his personal number just in case. I didn’t need to contact Rakesh as all went well, however he spontaneously called on the Friday and once at the weekend (surgery took place on a Thursday evening) to ensure everything was fine. Again, this personal follow up, ensuring all is well with the patient makes this clinic unique & fantastic. Follow ups in the months after surgery were easy to book and again, were always with either Mike/Rakesh themselves. You can also feel that the team that works with them, enjoys their work and enjoys working with the surgeons.
Mike & Rakesh truly care about their patients and I would highly recommend them. The best team ever!
With this, I’d like to thank you once again for all your good care. Eye surgery is nerve racking but you’ve made it a positive experience and looking back, I only have one regret: I should have done it years ago!
I wish you all the best with the clinic and your careers."
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